Hello from Everyones MD, LLC and affiliates ("Everyones MD", "we", "our" or "us"). This Privacy Policy ("Privacy Policy") applies to the Everyones MD website (www.everyonesmd.com), the EveryonesMD mobile applications ("Apps"), and any other websites, mobile applications or services provided by Everyones MD (collectively, the "Sites"). It also applies to information we collect offline.
Everyones MD does not sell your information. Like many companies, Everyones MD uses personal information to provide services to you, to run our business (including for internal business operations and analytics or to provide, change, market or optimize our services and products) and to communicate to you. In some instances, we may use third-party service providers to help assist us in our efforts.
All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in the Terms of Use.
The Sites and Services are intended for a general business audience and are not directed to individuals that are considered minors who are not eligible under applicable state law to use our services. Everyones MD does not knowingly collect personal information from individuals considered minors under applicable state law. If you are under eighteen (18) years of age, you may not use the Sites or Services. If we learn that we have collected information from an individual under age 18, we will take steps to remove that information unless permitted by applicable law.
We obtain information about you through the means discussed below when you use the Sites and Services. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use some or all of our Services.
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
The specific types of information we collect will depend upon the Services you use, how you use the Services, and the information you choose to provide. The types of information you provide directly to us includes:
We collect certain information about your use of the Sites and Services, including, but not limited to, information about the Device you use to access the Sites and Services. Everyones MD, our Affiliates and third-party service providers, may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.
Our Sites. When you use our Sites, we automatically collect and analyze information such as your IP address, browser type, browser language, operating system, the state or country from which you access the Sites and Services, software and hardware attributes and Device IDs, referring and exiting pages and URLs, platform type, the amount of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our Sites, dates and times using the Services, error logs, and other similar information.
Our Apps. When you use our Apps, we automatically receive certain information about the Device used to access the Apps, including a Device identifier, IP address, operating system, version, internet service provider, browser type, domain name and other similar information, whether and when you update the Apps, dates and times of accessing the Apps, and how you use the Apps, including time spent in different portions of the Apps.
Our Use of Cookies and Similar Online Tools. To collect the information discussed in this Section, we and our third-party service providers use web server logs, cookies, tags, SDKs, tracking pixels, and other similar tracking technologies. We use these technologies to offer you a more tailored experience.
As we adopt additional technologies, we may also gather information through other methods.
You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the"Help" section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). By blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Sites or Services.
When you"like" or"follow" us on Facebook, Instagram, Twitter, or other social media sites, we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We also collect your information if you sign up for one of our promotions or submit information to us through social media sites.
We work closely with our partnered third parties, including: (a) third-party intermediaries, such as the physicians, other health care providers, and pharmacies for providing you with the Services and the third parties’ health care services; and (b) sub-contractors for various services, including technical, advertising networks, analytics providers, and search information providers). Such third parties will sometimes provide us with additional information about you.
In connection with providing the Services, we may use your information for our business purposes to:
Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Sites and Services with information that we receive from other sources, both online and offline, and use and share such combined information in accordance with this Privacy Policy.
Aggregate/De-Identified Data. We may aggregate and/or de-identify any information collected through the Sites and Services ("Aggregate/De-Identified Information"). Aggregate/De-Identified Information is not subject to this Privacy Policy.
We may use third party web analytics services (such as those of Google Analytics, including Signals, User-ID, and other Google Analytics features, and MixPanel) on our Sites and Services to: (a) collect and analyze usage information through cookies and similar tools; (b) engage in auditing, researching, or reporting; (c) assist with fraud prevention; (d) locate the same unique users across multiple browsers or Devices to better tailor services and features; and (e) provide certain features to you. If you have a Google account with personalized advertising enabled through Google Signals, Google will also be able to gather for us analytics and engagement information from across the various Devices you use to access the Sites and Services. To prevent Google from using your information for analytics (including cross-Device tracking for personalization purposes), you may install the Google Analytics Opt-out Browser Add-on by clicking here. And to opt-out of Google Signals, please open your "Settings" app, locate and tap "Google," select "Ads," and turn ON "Opt-out of Ads Personalization." This process may vary depending on the Device and software versions. You may also be able to disable cross-Device tracking through your Android or Apple Device-based settings.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
The Sites and Services may integrate third-party advertising technologies (e.g., ad networks and ad servers such as Facebook, Google Ad Words, Criteo and others) that use cookies and other technologies to deliver relevant content and advertising for Everyones MD’s or Affiliate’s products or Services on the Sites, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your searches, demographic data, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services.
We sometimes provide our customer information (such as email addresses) to service providers, who may "match" this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.
If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your Device to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs.To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We neither control these opt-out links nor represent whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Please note that if you exercise the opt-out choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.Pri
When using mobile applications from us or others, you may also receive tailored in-application advertisements. We may use third-party service providers to deliver advertisements on mobile applications or for mobile application analytics. Each operating system, iOS for Apple Devices, Android for Android Devices, and Windows for Microsoft Devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. We do not control how the applicable platform operator allows you to control receiving personalized in-application advertisements. You should contact the platform provider for further details on opting out of tailored in-application advertisements. You may review the support materials and/or the Device settings for the respective operating systems to opt-out of tailored in-app advertisements.
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about DNT, click here.
We may share your information in the following ways:
You may request that we not to use your information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that we believe might appeal to your interests by contacting us in the contact section below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices, including data privacy and security process and standards of any third parties unrelated to us, including health care providers using the Sites and Services, the manufacturer of your Device and other IT hardware and software, and any other third-party mobile application, website, or service to which our Services may contain a link. These third parties may at times gather information from or about you. We have no control over the privacy practices of these third parties. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third parties.
Everyones MD takes a variety of reasonable technical and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is completely secure. We cannot guarantee the security of your information transmitted to, through, or on our Sites and Services or via the Internet and that any such transmission is at your own risk. Where we have given you (or where you have chosen) a password that enables you to access the Sites and Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. The information you share in public areas may be viewed by any user of the Sites and Services.
If you are a California resident, California law may requires us to provide you with some additional information regarding how we collect, use, and share your "personal information" (as defined in the California Consumer Privacy Act ("CCPA")).
Categories of personal information we collect and disclose. Throughout this Privacy Policy, we discuss in detail the specific pieces of personal information we collect from and about you and how we share that information. Under the CCPA, we are also required to provide you with the "categories" of personal information we collect and the categories of third parties to which we disclose personal information. Please note that some of the information we collect through the Sites and Services (e.g., health information), might be subject to various other health data privacy laws and is therefore not subject to the CCPA. See the following chart to understand more about the categories of personal information we collect that are subject to the CCPA and the third parties to which we disclose it:
| Category of Personal Information | Categories of Third Parties to Which we Disclose |
|---|---|
| Identifiers and contact information (e.g., name, address, email address, account names) | Us; various service providers; Affiliates; health care providers; entities for legal and fraud prevention |
| Commercial and transactional information (e.g., information about your purchases) | Us; various service providers; Affiliates; health care providers; entities for legal and fraud prevention |
| Financial information (e.g., credit card info collected by our payment processors) | Us; Third-party payment processors; various service providers; Affiliates; entities for legal and fraud prevention |
| Internet or other network or Device activity (e.g., IP address, browsing history, app usage) | Us; various service providers; Affiliates; entities for legal and fraud prevention |
| Geolocation information (e.g., general location and precise location, with your permission) | Us; various service providers; Affiliates; entities for legal and fraud prevention |
| Demographic and statistical data (e.g., your gender, interests based on products and services you use) | Us; various service providers; Affiliates; entities for legal and fraud prevention |
| Physical characteristics (e.g., photos of you) | Us; various service providers; Affiliates |
| User-generated content (e.g., information you choose to post on our Sites or in our online forums) | Us; various service providers; Affiliates; entities for legal and fraud prevention |
| Customer service data (e.g., information you provide through a chat or call with our Care Team) | Us; various service providers; Affiliates; health care providers; entities for legal and fraud prevention |
The business purposes for which we use the personal information we collect include: (a) managing, facilitating, and improving the Sites and Services; (b) researching, marketing, and analytics; (c) communicating with you; technical support and customer service; (d) security and fraud prevention; and (e) legal compliance and defense. For more detailed information about how we use and share your personal information, please see the "Purposes for How We Use Your Information" and "How We Share and Disclose Your Information" sections of this Policy above.
CCPA Rights Disclosure. If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:
The CCPA may further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.
Please note that certain information may be exempt from such requests under California law. For example, we need certain information to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request.
If you are a California resident and you would like to exercise any of your data rights under California law, please use the webform at www.everyonesmd.com or email us at support@everyonesmd.com. If emailing, please include your full name, email address and residential address associated with your use of our Sites and Services, along with the rights you would like to exercise, so that we can process your request efficiently. If you would like to receive a copy of your health records in connection with your request, please indicate that in your email message. By requesting your health records in this way, you are agreeing to receive such information in an unencrypted email message.
Shine the Light Disclosure. The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
Under Nevada law, certain Nevada consumers may opt out of the sale of "personally identifiable information" for monetary consideration (as such terms are defined under Nevada law) to a person for that person to license or sell such information to others. We do not engage in such activity.
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collect and use it, or as required by any applicable law.
We reserve the right to change this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Sites and Services, or advances in technology. We will make the revised Privacy Policy accessible through the Sites, so you should review it periodically.
If you have any questions about this Privacy Policy or Everyones MD’s privacy practices, please contact us at:
Everyones MD
Privacy@everyonesmd.com